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Loyola Academy

Loyola Academy

Degree & PG College (Autonomous)

NAAC
Affilated
Student Grievance Redressal Cell - Loyola Academy
Loyola Academy Degree and PG College

Student Grievance Redressal Cell

A transparent, confidential mechanism for students to raise concerns and have them fairly resolved — in line with UGC (Redressal of Grievances of Students) Regulations, 2023.

Dr. G. Ratna Vani
Dr. G. Ratna Vani
SGRC Coordinator
First point of contact for grievance intake & review
Prof. S. Ramachandram
Prof. S. Ramachandram
Ombudsperson
Independent oversight for appeals & final review

About the Cell

The Student Grievance Redressal Cell (SGRC) at Loyola Academy Degree and PG College operates in accordance with the UGC Redressal of Grievances of Students Regulations, 2023, providing a transparent mechanism to address the concerns of students enrolled in, or seeking admission to, the institution.

The cell is composed of faculty, staff, and student representatives to ensure fair and balanced representation. It receives and examines complaints, conducts hearings where necessary, and recommends suitable resolutions while maintaining strict confidentiality throughout the process.

15–30
Working days to resolve
100%
Confidential handling
UGC 2023
Regulation compliant

Grievance Redressal Cell Composition

Have a concern to raise?

Submit your query through our official grievance portal and the SGRC team will get back to you.

Submit Your Query

Any current student, or an applicant seeking admission to the college, can raise a grievance through the portal.

Details shared with the SGRC are shared only with members directly involved in reviewing and resolving the case.

The Coordinator reviews the submission, and if needed, a hearing is arranged. Most cases are resolved within 15–30 working days. Unresolved cases may be escalated to the Ombudsperson.

Student Grievance Redressal Cell · Loyola Academy Degree and PG College